My Trip Into the World of E Readers  

Friday, August 29, 2008

So, I got a wild hair and decided I just had to have one! One what you ask? Well it's a hand held device sort of like an mp3 player only for books. You can go to an online bookstore like amazon, fictionwise, my bookstore and more, and many others. There you can purchase digital books. Usually at less cost than a hard copy and no shipping. Through the Gutenberg project you can even download free books. I go through voracious reading spurts where I will read 10 or more books in a month. I'm also one those weirdo's that will read more than one book at a time.

I started buying and downloading books to my computer a little over a year ago. While this was a cost effective alternative for me I found reading whole books on my "puter" cumbersome at best. I like to lay in bed and read and the laptop just doesn't work for that.

Now I am only slightly more computer literate than a rock, contrary to what certain family members think. Customer support is crucial for me. That being said I chose to go with a less costly model in the ebookwise ereader. When I finally got the device to connect to the store site I could download books that I purchased at ebookwise but not any other site or books that I had already downloaded to my computer. Which is the whole reason I wanted an ereader.

Unfortunately, ebookwise appears to have a customer support dept that consists of one person that only works two days a week and can only be reached via email. Oh sure, they ask you for your phone number and best time to call. They say they will respond in 24 hrs. The first issue I contacted them about was not responded to for three days. The emailed response did not address the issue I had. The second issue, that of wanting to know what the return policy was, did not get an answer for four days. Again via email. I would have thought they would want to talk to me, see what the problem was. Try to keep me as a customer.

After 15 hours (and lots of grumbling and grouching) trying to make the device do what it was supposed to do I gave up. I ordered an Amazon Kindle. While the device is cost prohibitive it does all I want it to do and then some. It has an mp3 player on it. You can even connect to the web and read blogs. The best thing about the Kindle is the customer support. A phone number to a live person in the US. Within half an hour of receiving the device I was downloading books to it and reading some of the blogs that I follow.

Amazon will be releasing a new version of Kindle this fall and I probably should have waited for it but, I love my Kindle. It does all that I want it to do and now I can get rid of these stacks of books piled all over my house.

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5 comments: to “ My Trip Into the World of E Readers

  • Anna Glendenning
    August 29, 2008 at 7:44 PM  

    Oh, yes I was taunted just last night by our dear Polly who just had to show her new toy off to me...

    I am so jealous it is wonderful and to be honest if there are any Left Handed people reading The Wonderful World of Polly -- her snazzy Kindle is clearly something that would end the torture of the page turn...

    This little gadget completely ends the need for the "two hands free" page turn that makes reading a sport for some us rather then a relaxing pleasure...

    If I had a left handed child I would sure get him or her one... that old need of two hands just to change the page is a really delay to learning how great it is to fall asleep with a book in hand... or the awkward clumsy feeling that is had when you can't turn the page without some kind of drama.

  • Patricia Rockwell
    August 30, 2008 at 9:00 AM  

    I too am contemplating buying a Kindle, but am hoping the price will come down a bit first. How do you find the light source? Is the print easy to see?

  • Molly
    August 30, 2008 at 11:32 AM  

    the device is not back lit so if you want to read in the dark you will need a light that attaches to the device. I assume that it plugs into the usb on the device and you can get the light thru Amazon as well.
    As far as price goes, I'm thinking that after the new model comes out Amazon will adjust the price on the original unit accordingly.
    Thank you for your comment.

  • Molly
    August 30, 2008 at 12:28 PM  

    I meant to add that for reading in day light or near a lamp you do not need a light attachment. I don't read in the dark so I haven't any need for this.
    I also didn't talk about the "increase" text size feature. This is another one of my fave features. I like to set a big text. It helps with eye strain. The ebookwise unit had a text size selection on it but, it was only a slight increase. The Amazon Kindle gives you more choices.
    Thanks again

  • Anonymous
    August 31, 2008 at 3:17 PM  

    I WANT ONE. But I will wait until I get old and have more time to read.


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